Privacy Policies

This Privacy Policy describes how BENIQUEZ SANCHEZ AND COMPANY LLC, doing business as BS4PYMES™ and BS4PYMES-AI™ (“BS4PYMES,” “we,” “us,” or “our”), collects, uses, processes, stores, shares, and protects personal data and other information in connection with the Services.

This Privacy Policy applies to all users of the Services, including individuals, businesses, and enterprise users, and is intended to comply with applicable privacy and data protection laws, including but not limited to:

• United States federal and state privacy laws
• Laws of the Commonwealth of Puerto Rico
• The General Data Protection Regulation (GDPR)
• UK GDPR and UK Data Protection Act
• Other applicable international data protection frameworks

1.1 Scope and Application

This Privacy Policy applies to information collected:

• Through the BS4PYMES and BS4PYMES-AI websites;
• Through subscription plans and user accounts;
• Through AI-powered tools, including the Deep Research Tool;
• Through communications with BS4PYMES (email, support, onboarding);
• Through automated technologies such as cookies, logs, and analytics.

This Privacy Policy does not apply to third-party websites or services that may be linked from the Services.

1.2 Information We Collect

1.2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Business or company name
• Email address
• Billing address and payment information
• Account credentials
• Communications with customer support
• Any information submitted through prompts, inputs, uploads, or forms

You are responsible for ensuring that any information you submit is accurate, lawful, and that you have the right to provide it.

1.2.2 Content and AI Interaction Data

When you use BS4PYMES-AI, we collect and process:

• Prompts, queries, instructions, and inputs you submit;
• AI-generated outputs, responses, and analyses;
• Metadata related to usage, timing, frequency, and performance.

This data may include personal data if you choose to include it in your inputs.

1.2.3 Automatically Collected Information

We automatically collect certain technical and usage information, including:

• IP address
• Device identifiers
• Browser type and version
• Operating system
• Referring URLs
• Log files and timestamps
• Usage patterns and interaction metrics

1.2.4 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar technologies to:

• Enable core site functionality;
• Authenticate users;
• Remember preferences;
• Analyze traffic and usage;
• Improve performance and security.

Detailed information is provided in the Cookie Policy section of this document.

1.3 How We Use Information

We use collected information for the following purposes:

• To provide, operate, and maintain the Services;
• To authenticate users and manage accounts;
• To process subscriptions and payments;
• To deliver AI-generated and human-assisted services;
• To respond to inquiries and provide customer support;
• To monitor, analyze, and improve system performance;
• To ensure security, fraud prevention, and compliance;
• To comply with legal and regulatory obligations.

1.4 Use of Data for AI Improvement and Training

1.4.1 AI Model Improvement

By using BS4PYMES-AI, you acknowledge and agree that:

• Inputs, prompts, outputs, and usage data may be processed, analyzed, and used to improve the quality, safety, accuracy, and performance of BS4PYMES-AI systems;
• Such use may include aggregation, anonymization, or pseudonymization where appropriate;
• Data usage for improvement purposes is conducted in alignment with OpenAI API requirements and applicable data protection laws.

1.4.2 No Ownership Transfer

Use of your data for model improvement does not transfer ownership of your content to BS4PYMES or OpenAI. Ownership provisions are governed by the Services Agreement and intellectual property clauses of this document.

1.5 Legal Bases for Processing (GDPR / UK GDPR)

Where GDPR or UK GDPR applies, we process personal data under the following legal bases:

• Performance of a contract;
• Legitimate interests (including service improvement and security);
• Compliance with legal obligations;
• Consent, where required.

1.6 Sharing and Disclosure of Information

We may share information under the following circumstances:

1.6.1 Service Providers

With trusted third-party vendors who assist with:

• Hosting and infrastructure;
• Payment processing;
• Analytics and security;
• AI model operations (including OpenAI).

Such providers are contractually obligated to protect data.

1.6.2 Legal Requirements

We may disclose information if required to do so by law, court order, subpoena, or governmental request.

1.6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction, subject to confidentiality protections.

1.6.4 No Sale of Personal Data

BS4PYMES does not sell personal data to third parties.

1.7 International Data Transfers

Information may be transferred to and processed in countries outside your country of residence, including the United States. Where required, we implement appropriate safeguards, such as standard contractual clauses.

1.8 Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes described in this Policy;
• Comply with legal, accounting, or regulatory obligations;
• Resolve disputes and enforce agreements.

Retention periods vary depending on the type of data and legal requirements.

1.9 Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee absolute security.

1.10 Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data;
• Correct inaccurate data;
• Request deletion;
• Restrict or object to processing;
• Withdraw consent where applicable.

Requests may be submitted to [email protected]. Identity verification may be required.

1.11 Children’s Privacy

The Services are not directed to children under the age of 16. We do not knowingly collect personal data from children.

1.12 Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting. Continued use of the Services constitutes acceptance.